職位描述
ey Accountabilities
Please mark with a cross where applicable:
Reception desk / Switchboard
Answer and Transfer of calls, screening calls and take messages
General administrative functions (filing, printing, copying, faxing, laminating etc.)
Greet visitors (clients/vendors) with a professional and positive attitude and in line with the security procedures
Coordination of transport/taxi arrangement for PAREXEL visitors, volunteers and external visitors
Coordinate travel requests, hotel reservations, vehicle bookings with the contracted travel agency
Assist with schedule of activities (working plan)
Give introductory training to new team members and external staff
Monitor overall performance with respect to high quality standards
Meeting Planning
Coordinate the meeting room schedule and ensuring special requirements in terms of setup and equipment are met
Coordinate/distribute hospitality requests for internal/external meetings
On-site coordination for videoconference calls
Mailroom services
Process incoming and outgoing mail, faxes and packages
Coordinate courier express service
Manage stock of applicable supplies
Responsible for distribution of mail deliveries between facilities
Administrative Services
Administrative Support
Administration of helpdesk requests
Raising/administration of purchase orders
Administration of Company vehicles
Coordination with archiving company
Skills
Excellent interpersonal and telephone skills; Team oriented and with social competence, work creatively in a fast-paced environment, represent PAREXEL to clients in a positive and professional manner, highly service oriented, demonstrate knowledge in coordination and competence for communication at all levels, efficiently organized, good knowledge of Microsoft Windows Office
Education
High school diploma, vocational education/professional training as secretary, foreign language correspondence clerk, hotel business employee, management assistant in hotel and hospitality, travel agent
Language Skills
Fluent in local language, English preferable, both verbal and writing
Work Experience
3 years of experience in the field of customer care service with emphasis on reception.
Highly motivated and service orientated starters welcomed
